Wednesday, 25 January 2012

Our new blog

Watch this space......


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  2. Ofcom has recently announced steps to protect customers from penalty charges should they wish to cancel due to mid-contract price increases..The thrust of the new guidance is to protect consumers (and small business customers employing fewer than 10 people) against unexpected mid-contract price increases. The guidance still allows for the possibility of expected price increases. For example, resellers can legitimately tell customers before they sign up, that prices will increase by X amount in the future. As long as they specify what X is, and the point at which it will begin to be levied, before the customer signs the contract A press release can be found here